In my initial review of this product I gave it one star because there were so many problems with the cloud service. Fortunately, Netgear have fixed the major issues.
First off, a warning to BT Internet users. If you have a BT Home Hub 3, Arlo will not work with it. If you have a BT Home Hub 4 or BT Home Hub 5, it will work with Arlo, but you may need to make some configuration changes to your BT Hub. See here:
It is easy to set up, and if you have any problems, there is a tech support number you can call. Just be aware the number is 0844 so it is chargeable.
The wireless range is very good. I can place a camera 200ft down my garden and the camera still works fine. Netgear claim it has a range of 300ft, but in my experience 200ft is the limit.
The cameras are really quite tiny and discreet. I like this because if a burglar doesn't know the cameras are there, he's less likely to try and hide his face or destroy the camera.
With heavy usage, the batteries lasted three and a half months.
The software really feels like it hasn't been tested properly. There are all sorts of bugs with it. Silly things like having to log out and log back in again a couple of times before I can connect to my camera. Also, the digital Pan & Zoom function doesn't work at all.
My biggest complaint with Arlo is that the compression level on the recordings is far too high. That means that although the camera can view in HD, the recordings are compressed to the point where the quality is quite poor.See also: